Ship the unused item in the original packaging back to Supercilium within 14 days of delivery for a Store Credit or an Exchange (only available for damaged or incorrect orders). Supercilium gladly accepts unused, or defective full-priced merchandise for up to 14 days after purchase date. Shipping charges are not refundable. Always include your order number. 

Orders from USA, Canada and Latin America:
Building B2
Swan Packaging C/O Supercilium
NJ 07470 Wayne 415 Hamburg Turnpike

Orders from UK and Ireland:
Sprint Logistics Ltd. C/O Supercilium
TW5 9QA Heston
Middlesex Unit A2 Parkway West, Cranford

Orders from Australia & New Zealand: 
Backstage Beauty & Brows Salons
C/O Nadeen Hunt
2529 Shellharbour
29a Addison Street

Orders from Europe and rest of the world:
Sourethweg 5E
6422PC Heerlen
The Nederlands

In doubt how and where to return your order? You can always email us at