Reviews

Based on 311 reviews
90%
(279)
4%
(13)
1%
(4)
2%
(6)
3%
(9)
Amazing colour
Terrible Customer Service
Love it
Love!!
Black henna
Thank Goodness
Amazing
best company to purchase from
Satisfied!
Amazing!
Natural looking great color
Ohhh La La!!!
so in love!!!
Great product
Great product!
Great product
Love it!!
Hi Carmen, Due to restocking issues because of Covid-19 we temporarily deliver our Henna colors in sachets instead of jars. We understand your disappointment, but we clearly stated on our website that our packaging is temporarily different than normal. Luckily end of this month we finally receive our normal jars, so if you want to order again, you can do so with the special discount code you can find in your order. X Team Supercilium
Unprofessional packaging
Dear Sam Jarrett, Although we understand your disappointment, we clearly stated on our website that the jars we're temporary not available and that our henna colors are therefore delivered in sachets instead of jars. Next, please be aware that you always have the right to return unused items within 14 days. End of this month we can hopefully switch to our normal jars again when the new stock is coming in. For us it's also super frustrating that we temporary couldn't deliver the jars people are used from us. We really hope that despite the fact that you're not happy with the sachets, you are however happy with the quality of our products. If you still have questions, we're always happy to assist you! Kind regards, Myriam Team Supercilium
Great to measure the brow kit
Great to hear!
Great product
Happy to hear!
Never receive the order
Great
Thank you so much!
False advertising
Dear Michaela, Although we understand your disappointment, we clearly stated on our website that the jars we're temporary not available and that our henna colors are therefore delivered in sachets instead of jars. End of this month we can hopefully switch to our normal jars again when the new stock is coming in. For us it's also super frustrating that we temporary couldn't deliver the jars people are used from us due to Covid-19. We really hope that despite the fact that you're not happy with the sachets, you are however happy with the quality of our products. If you still have questions, we're always happy to assist you! Kind regards, Myriam Team Supercilium
Not what I expected
Hi Kirsten, Did you already follow our free online Brow Henna course? https://supercilium.thinkific.com/courses/henna-brows Next, its super important to clean your skin very well. It can also help to exfoliate your skin prior to the henna treatment. If you need more assistance, you can always email us at hello@supercilium.com. We're happy to help!

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